About Telcom


Working with Telcom has provided a sense of security in knowing that they understand the telecommunications industry. They are not only our insurance provider but also our friends and ally as well. They have been there for us through the good and the tough times—always caring and supportive in every endeavor.

Glenda Page

Horry Telephone Cooperative, Conway, SC

Thanks for the quarterly loss report. This is the first time we have been provided timely loss information. Our previous carrier only provided an annual recap at time of renewal and in most cases it was used to justify premium increases. I believe the timely feedback on our loss history lets us stay informed and also more involved on identifying possible issues with WC and other items that we can hopefully address before cumulative amounts are excessive.

Daryl Hammond

Duo County Telephone Cooperative, Jamestown, KY

From the most generic question about liability to expert claims assistance, Telcom is always there to help with a consistently knowledgeable, efficient, and friendly staff. Everyone at Telcom has my trust and admiration.

Catherine Moyer

Pioneer Telephone Association, Ulysses, KS

I don’t have to worry about whether or not I have asked for all the coverages I need. When the Telcom representative reviews my coverages, he asks if we own certain items or perform certain tasks so he can recommend coverages. When I was faced with a potentially large claim, Telcom helped ease much of the burden of dealing with the carrier on coverage issues. I don’t know that I could say that if we bought our coverage through another agent. I feel like we had our own internal insurance experts working for us.

Toney Prather

Totelcom Communications, De Leon, TX

The Telcom Insurance Group exemplifies what great customer service should look like!  We have challenged this group to respond to insurance needs that fall well outside the day-to-day industry venue, each time they have graciously risen to the occasion and provided the product at a price we could live with.  They are diligent, they care and I seriously recommend them to my friends in the business at every opportunity.

Paul Kelly

Cordova Telephone, AK

The service provided by those at Telcom Insurance Group is excellent. Their knowledge of the telecommunications industry assures that we are provided the necessary insurance coverages. The staff is great to work with and always quick to respond to any question and offer guidance.

Lori Cassidy

Perry Spencer Telephone (PSC), St. Meinrad, IN

TI am so pleased to find a company that understands the needs of a business like ours. Telcom Insurance Group provides excellent service, attention to detail, and responsiveness. I wish all business transactions were so efficient and easy. Thank you for your wonderful service.

Bruce Bohnsack

Germantown Telephone Company, Germantown, NY

It is comforting to know that when a loss is incurred by our company, the staff at Telcom Insurance Group is there to provide any assistance needed on a claim from beginning to end. We have had several different types of claims over the years and all have been processed without a hitch. Their tag line “Because it’s always been a matter of trust” rings true to the way Telcom Insurance operates. We trust Telcom Insurance to take care of our business before, during and after a claim. Whether it is a phone call, a personal visit or an email, Telcom Insurance is there for us and we can rely on them when trouble arises.

Rodney Hackemack

Industry Telephone Company, TX

Telcom Insurance Group simplifies the entire insurance process.  There is always a sense of security knowing that we are getting the best coverage possible with a company that knows our industry.  The resources that they provide with our safety program is also a cost savings.  Good friends, Better savings,  Great service… what more could you ask for?

Ellen Thomas

West Kentucky and Tennessee Telecom Coop, KY/TN

I don’t know what we’d do without Telcom Insurance. They understand our business and have been supportive in good times and bad. When we needed an advocate on a claim, they went to bat for us and helped us get a fair settlement.

Raymond Henagan

Rock Port Telephone, Rock Port, MO