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HOW TO OBTAIN A CERTIFICATE OF INSURANCE

eCerts
CERTIFICATE OF INSURANCE PROGRAM
Tips & Tricks

ABBREVIATIONS: Page 3 of the User Manual will give you a listing of commonly used insurance abbreviations.

ADOBE ACROBAT READER: This software program may be downloaded for free at www.adobe.com.

ECERTSONLINE: www.ecertsonline.com.

ENDORSEMENT ATTACHMENTS: To attach an endorsement to your certificate, please follow the instructions shown on page 19 of the User Manual, or contact your TISC representative.

INTERESTS: “Interests” is another name for your certificate holder.

MULTIPLE NAMED INSUREDS: If you need to issue certificates under several different entity names, please contact your TISC representative and he/she will add all of your entities to your account. After this is completed, you will be allowed to choose which Insured Name you would like to issue your certificate for.

REPORTS: You may run many different types of reports for your own use so that you can track your certificate issuance. Please refer to pages 27-28 in the User Manual for more information or contact your TISC representative for more information.

SAVING CERTIFICATES: Certificates are available in PDF format on the website for 30 days after a certificate has been issued. We recommend that you print a copy or save the PDF file to your company’s server or your hard drive, in the event you may need to access your certificate after the 30-day time frame.

MASTER CERTIFICATES: Master certificates are the most common types of certificates we believe that you will have requests for. If you need a certificate that requires different limits or special wording, please contact your representative.

USER ID & PASSWORD: Your user ID is your email address. If you forget your password, click on the “Forgot your Password?” link on the login page. You will immediately be emailed a new password. You can change your password at any time by clicking on “My Account” and your Name. This will allow you to change anything in your individual profile.

NOTE: Please do not add any additional information to the “Description of Operations/Locations/Vehicles/Special Items section. Please call or email us with special certificate requirements. We will be happy to help you.


If your contact is Todd Travis you may contact Todd using the following: Phone 1-800-222-4664 extension 3207. Or via email at tnt@telcominsgrp.com

If your contact is Janice Johnson you may contact Janice using the following: Phone 1-800-222-4664 extension 3205. Or via email at jyj@telcominsgrp.com

If your contact is Tisa Smith you may contact Tisa using the following: Phone 1-800-222-4664 extension 1083. Or via email at tas@telcominsgrp.com

If your contact is Rebecca (Beckie) Menard you may contact Beckie using the following: Phone 1-800-222-4664 extension 1081. Or via email at bwm@telcominsgrp.com

If your contact is Jennifer Jurik you may contact Jennifer using the following: Phone 1-800-222-4664 extension 3208. Or via email at jjurik@tiscinsagency.com

If you are not sure of your contact please call the main office at 1-800-222-4664 and someone will be happy to help you.

Thank you.