Marilyn Blake, AU, CRM | Chief Operating Officer & Corporate Secretary

Phone Direct:     (301) 220-1085
Toll Free:           (800) 222-4664 extension 1085
E-mail:               MAB@TelcomInsGrp.com

Since they refuse to pay her to be the “Telcom Cruise Director”, she concentrates her efforts in the areas of risk management, corporate operations management (including licensing and professional memberships and social activities), human resources, benefit planning, and meeting seminar planning. She directs Telcom Risk Management, which focuses on all claims, safety issues, education, training, risk management assessments and loss control programs. She coordinates the content and design of all advertising and marketing products and serves as editor for all Telcom publications. On a personal level, her favorite things other than Troy Aikman (not Tony Romo) are her spoiled puppy--Bella, Myrtle Beach, and Starbucks (but mostly only on Fridays—I do have some self-control).

Cheri Condee, AU | Corporate Affairs/Senior Claims Specialist

Phone Direct:     (301) 220-1082
Toll Free:           (800) 222-4664 extension 1082
E-mail:               CLC@TelcomInsGrp.com

Cheri serves as a front-line claims advocate for all of our policyholders with all of our carriers. She also, serves as the assistant to the Company’s corporate officers in handling Shareholder and Board of Directors’ administrative functions. Cheri is the registrar for all policyholder data. Outside of work, her favorite activities include yoga, reading, gardening and cooking. With her green thumb, there’s not a plant alive that she can’t grow, and she’s pretty good about reviving other people’s plants (so, we’ve heard). She’s always a member of Telcom’s Social Committee not just because she is very thoughtful but because she makes fabulous desserts (sometimes we even persuade her not to make them low-calorie)…and we love desserts around here (it is almost a condition of employment). But most of all, she enjoys sharing these activities with her husband, Bud, and their five grandchildren.

Peter Elliott, CPCU | President & Chief Executive Officer

Phone Direct:     (301) 220-1086
Toll Free:           (800) 222-4664 extension 1086
E-mail:               PJE@TelcomInsGrp.com

As the CEO of the Company, Pete directs all aspects of Company operations and is ultimately responsible for finance, underwriting, risk management, and corporate functions. He maintains all regulatory partner and vendor relationships. He is responsible for the overall management of the Underwriting/Field Account Executives and development and maintenance of the insurance programs. He often speaks and writes on insurance matters for both the telecommunications and insurance industries. He also manages the marketing needs of NTCA members in Regions 4, 5, 6, and some in 9. He and wife, Ryann, have two children that light up their lives: Alex-age 6 and Julianne- age 4. When not engaged with his family, he enjoys pretending to know how to play golf, doing anything that involves baseball (even coaching T-Ball), or simply just being outside. He really believes that business and pleasure can mix on the golf course…call him and ask him to test that theory.

Sue Flanders, AU, CISR | Dir. of Specialty Lines & Sr. Underwriting Manager

Phone Direct:     (301) 220-3203
Toll Free:           (800) 222-4664 extension 3203
E-mail:               SLF@TelcomInsGrp.com

Sue is the supervisor for the Underwriting Department’s staff and manages the department’s workload to meet internal and external deadlines for both the policyholders and for the carriers. She also oversees the Directors and Officers Liability program for the NTCA members and assists in non-traditional telco-specific program underwriting. She has many years of insurance experience with the last 11 years at Telcom. She and her husband, Bill, have 3 sons and 6 grandchildren. Her favorite activities include visiting the kids and grandkids, attending as many Redskins games as possible, and camping… preferably at the beach…

Bonnie Gauerke, AU | Association Program Manager

Phone Direct:     (301) 785-8167
Toll Free:           (800) 222-4664 extension 1635
E-mail:               BLG@TelcomInsGrp.com

Bonnie has over 20 years of insurance experience and is located in Central Wisconsin. She works primarily with Peter to develop and manage insurance programs for several associations. Her primary responsibilities include marketing, underwriting, and program development. Bonnie is happily married with 3 children. When she’s not working, she’s actively involved in church activities and is the primary taxi driver for her children’s various events. She has no time for hobbies, but does enjoy singing at various events, writing, and reading—when she has a spare minute.

Joyce Hermann, CISR, AU | Senior Account Executive

Phone Direct:     (410) 867-3477
Toll Free:           (800) 222-4664 extension 3204
E-mail:               JAH@TelcomInsGrp.com

Joyce’s service territory includes all members in Regions 1, 2, 3, Ohio, and Indiana. She works from her home office in Maryland, but often travels to meet with her member systems from Maine to Florida. Her commercial lines experience is utilized to help insureds with their day-to-day insurance needs. She enjoys attending statewide and NTCA meetings, and she proudly represents the Telcom program wherever she goes. Joyce can see the whitecaps on the Chesapeake Bay from her kitchen window. She has 5 grandchildren and 4 grand-horses. She loves to take pictures (often times at meetings, you’ll see her with 1 or 2 cameras around her neck) and always has some photos available of the grandkids—just ask her. She’s the only person here who definitely knows that the airlines allow certain knitting needles on the planes. So, if you need a new scarf or baby blanket…

Michael Huffman, CPA | Chief Financial Officer & Treasurer

Phone Direct:     (301) 220-1080
Toll Free:           (800) 222-4664 extension 1080
E-mail:               MAH@TelcomInsGrp.com

Mike is responsible for managing all financial functions for the Company. This includes budgeting, accounting, investment opportunities, and all regulatory audits. He prepares all documents for the captive that are requested or required by regulatory authorities. Mike also analyzes the Company’s underwriting results and monitors surplus reserves for adequacy. Additionally, he is responsible for maintaining information technology internally. If you ever need a history expert, Mike is your man…the History channel could use him as a consultant. Perhaps more importantly, he’s the first one in everyday, and he makes a mean “pot of joe”. Mike’s favorite phrase at work is “No, Marilyn—it’s not in your budget”!

Janice Johnson, ACSR, AU | Senior Underwriting/Marketing Technician

Phone Direct:     (301) 220-3205
Toll Free:           (800) 222-4664 extension 3205
E-mail:               JYJ@TelcomInsGrp.com

Janice supports the field and underwriting departments at Telcom, but mostly she works with Chris. To our insureds in Regions 7, 8, and 10 she is the person who provides excellent customer service. She is responsible for the creation, application, and processing of marketing and underwriting documents in her assigned area. Telcom insureds have come to know Janice as a key contact that bridges the underwriting and marketing efforts of the company. She is also the key contact for maintaining our agency management system of customer data. Janice, who has a new grandbaby, is the only girl in her house; her husband and sons reap the rewards of two of her hobbies—baking and gardening. FYI: If she ever offers you some of her pound cake, make sure you take a big piece. In her free time, she also enjoys reading mystery novels.

Chris Jones | Senior Account Executive

Phone Direct:     (817) 354-0212
Toll Free:           (800) 222-4664 extension 1634
E-mail:               CDJ@TelcomInsGrp.com

Chris is a Senior Account Executive serving all members in NTCA Regions 7, 8 and 10. He has a wealth of underwriting and marketing experience. Chris is a native Texan eager to continue Telcom’s established tradition of providing the best in local personalized, professional risk management and insurance services from his Bedford, Texas office. He assists his members with all their day-to-day insurance needs and strengthens the Greenbelt underwriting team in the completion of applications and binders, etc. He represents the Telcom program at NTCA functions, statewide, industry meetings and seminars throughout the southwest. Chris enjoys old maps, genealogy and family history, and he’s traced one family line back to the 12th century and another back to the 9th century. An avid walker, he takes his tennis shoes (in addition to his boots) to most all meetings…got to get his 12 miles a week in. He and wife, Gail, have 3 dogs that were all rescued from local shelters: a Boykin Spaniel named Coco, an Australian Sheppard named Baylor (Guess where he went to college?), and Willis, who looks a lot like Marmaduke.

Rebecca - Beckie- Menard, AU | Underwriting/Marketing Technician

Phone Direct:     (301) 220-1081
Toll Free:           (800) 222-4664 extension 1081
E-mail:               BWM@TelcomInsGrp.com

Beckie provides customer service to most of Peter’s accounts in Regions 4, 5, 6 and all of Kim Olson’s accounts in Region 9, AR, and LA. She also works with some of our broker partners and affiliate accounts, and helps the Underwriting department with special projects. Beckie assembles those lovely policy books that you receive from Telcom. In her time away from the Telcom office, Beckie keeps busy with her husband of 25 years, three children, and her two totally spoiled dogs. She’s been bowling for many, many years and has recently found a new obsession in golf. When she’s not bowling or golfing, she can be found in her purple garb cheering on the Baltimore Ravens.

Kim Olson, CISR, CPIW, CIC | Senior Account Executive

Phone Direct:     (360) 901-3785
Toll Free:           (800) 222-4664 extension 1636
E-mail:               KKO@TelcomInsGrp.com

Kim is our newest employee, but she is not new to insurance. She began her insurance career in 1982 at Alliance Insurance Company in McPherson, Kansas—when she was merely a child. She gained valuable knowledge while there and progressed to working in the independent agency market as well as the captive agent market. Kim will continue to serve the members in Region 9, AR, and add LA to her geographic area of representation. She is a member of the Society of Certified Insurance Service Representative of Austin, Texas. She is also a member of the National Association of Insurance Women, International. Kim has a daughter, Nicole and son-in-law, Jacob. Her hobbies include reading, gardening, sewing, hiking and traveling.

Tisa Smith | Underwriting/Marketing Technician

Phone Direct:     (301) 220-1083
Toll Free:           (800) 222-4664 extension 1083
E-mail:               TAS@TelcomInsGrp.com

Tisa joined the Telcom team in 2004, coming with more than 15 years of insurance experience. In addition to her duties as the first-line contact for the Directors and Officers Insurance program, she is also responsible for servicing accounts in KS, MO, OK, NE and NM. Outside of work, her 2 very energetic kids (one teenage son and a daughter affectionately called “little mama” who believes she is a grown up) keep her and her husband quite busy. The family will continue to enjoy game night once a week in their new house—Monopoly anyone? From what she can remember of free time, she likes to ride her motorcycle, read, take long walks, and exercise. She also loves watching basketball. Wonder if that’s because she’s tall too?

Kim Spear | Finance/Accounting Assistant

Phone Direct:     (301) 220-1084
Toll Free:           (800) 222-4664 extension 1084
E-mail:               KFS@TelcomInsGrp.com

Although a Kim is our newest employee, it’s not this Kim. Kim assists in the handling of all bookkeeping, reconciliations, payroll, Accounts Payable and Accounts Receivable, and underwriting and corporate finance programs and applications. She efficiently catalogs all in-coming mail and serves as publication/resource librarian. She lives very close to the office, so in her time away from it, she enjoys selling and buying on ebay, playing with her pug dogs (she belongs to the Pug Club of MD), and watching the Redskins, and helping out in the accounting functions of her husband and son’s business.

Stephanie Szymczak | Risk Management Assistant

Phone Direct:     301-220-3206
Toll Free:           1-800-222-4664 extension 3206
E-mail:               SAS@TelcomInsGrp.com

Stephanie has been a part of the family for several years now, considering she started working at Telcom as a summer intern while she was in college. She graduated from Saint Louis University in 2005, and we snatched her up before anyone else could! She found her niche at Telcom with the Risk Management Department and is now the Risk Management Assistant. Her primary responsibilities are to work on Risk Management projects, such the various quarterly safety newsletters, the video library, community involvement with the art contests, and assisting with marketing efforts and meeting planning. Additionally, she is one of two internal points of contact for IT and she is one of the cheerful voices that greet you on Telcom’s incoming telephone line. And if we need something translated in Spanish, we can test her in one of her majors. Outside of the working world, Stephanie enjoys spending time with family and friends and taking an occasional art class.

Todd Travis, AU | Senior Underwriting/Marketing Technician

Phone Direct:     (301) 220-3207
Toll Free:           (800) 222-4664 extension 3207
E-mail:               TNT@TelcomInsGrp.com

Todd supports the field and underwriting departments at Telcom. To our insureds in Regions 1, 2, 3, and Ohio and Indiana he is the person who provides excellent customer service. He is responsible for the creation, application, and processing of marketing and underwriting documents in his assigned area. Telcom insureds will come to know Todd as a key contact that bridges the underwriting and marketing efforts of the company. Is there a lighthouse on the East Coast that Todd, his wife, Zee, and their dog, Zoey, haven’t seen and taken a picture of? Not likely. Todd is a huge Buffett, that’s Jimmy Buffett, fan and an active member of the Chesapeake Parrot Head club, which participates in many community/charitable events in the Baltimore-Washington area. His office area is decorated with lighthouses, palm trees, flamingos, and sharks. Stop by on a Friday and odds are you’ll see him one of his many Hawaiian shirts.