About Telcom



Robin A. Anderson

Account Executive

Direct/Fax: (360) 882-6524
Cell: (360) 513-9790
Toll Free: (800) 222-4664
E-mail: RAA@TelcomInsGrp.com

Robin has been in the insurance industry for more than 10 years, working in both the independent and captive markets. Robin serves the members in AK, CA, ID, MT, NV, OR, UT, WA, and WY. She and her husband David have 6 daughters who have blessed them with 13 grandchildren. Her hobbies include showing, training, & riding horses with youngest daughter as well as participates in the local 4H Club as a certified leader. She also enjoys riding ATVs and the outdoors in her spare time.

Marilyn A. Blake, AU, CRM

Chief Operating Officer & Corporate Secretary

Direct: (301) 220-1085
Toll Free: (800) 222-4664 extension 1085
Cell: (240) 475-4021
E-mail: MAB@TelcomInsGrp.com

Since they refuse to pay her to be the “Telcom Cruise Director”, she concentrates her efforts in the areas of risk management, corporate operations management (including licensing and professional memberships and social activities), human resources, benefit planning, and meeting seminar planning. She directs Telcom Risk Management, which focuses on all claims, safety issues, education, training, risk management assessments, and loss control programs. She coordinates the content and design of all advertising and marketing products and serves as editor for all Telcom publications. On a personal level, her favorite things other than the Cowboys—specifically Troy Aikman, are her spoiled bichon dogs—Bella and Frosty, her nieces and nephews (this fun-Aunt thing is the way to go), and the “tiny condo” in Myrtle Beach.

Travis J. Close

Account Executive

Direct & Cell: (715) 554-3465
Toll Free: (800) 222-4664
E-mail: TJC@TelcomInsGrp.com

Travis is Wisconsin Born and Raised. He represents the Midwest Region that will be OH, MI, WI, IL, IA, MN, ND, and SD. He’s been in the Insurance Industry for several years and ran an Insurance office in small town Wisconsin. His pride and joy is his beautiful daughter, Kinsleigh. Outside of work, he enjoys going Golfing, Hunting, Fishing and especially watching the Green Bay Packers, of course!!

Cheri L. Condee, AU

Corporate Affairs/Senior Claims Specialist

Direct: (301) 220-1082
Toll Free: (800) 222-4664 extension 1082
E-mail: CLC@TelcomInsGrp.com

Cheri serves as a front-line claims advocate for all of our policyholders with all of our carriers. She also, serves as the assistant to the Company’s corporate officers in handling Shareholder and Board of Directors’ administrative functions. Cheri is the registrar for all policyholder data. Outside of work, her favorite activities include reading, gardening and cooking. With her green thumb, there’s not a plant alive that she can’t grow, and she’s pretty good about reviving other people’s plants (so, we’ve heard from several folks in the office). She’s always a member of Telcom’s Social Committee not just because she is very thoughtful, but because she makes fabulous desserts…and we love desserts around here. Occasionally, she even makes us homemade biscuits with the perfect flour that comes from somewhere in KS (hint to the KS folks). But most of all, she enjoys sharing these activities with her family—especially her six grandkids.


Alyssa N. Elliott

Account Executive

Direct: (301) 220-3201
Toll Free: (800) 222-4664 extension 3201
E-mail: ANE@TelcomInsGrp.com
Alyssa is an Account Executive and her territory is the East Coast, as well as Alabama, Mississippi, and West Virginia. She is a Bloomsburg University of Pennsylvania graduate, who majored in Business Administration with a concentration in marketing. She is an avid runner who has completed various long distance races. When she is not working or running, she enjoys spending quality time with her family, especially her nephew and niece. She loves cooking, especially trying a new recipe that she finds on Pinterest. Alyssa is a huge sports fan, with her favorite teams being the Eagles and the Yankees. Not only does she enjoy watching sports, she loves to play them as well. As most of the other staff members at Telcom, she is an animal lover as well and has a German Shepard named Aria.

Peter J. Elliott, CPCU

President & Chief Executive Officer

Direct: (301) 220-1086
Toll Free: (800) 222-4664 extension 1086
Cell: (301) 785-6424
E-mail: PJE@TelcomInsGrp.com
As the CEO of the Company, Pete directs all aspects of Company operations and is ultimately responsible for finance, underwriting, risk management, and corporate functions. He maintains all regulatory partner and vendor relationships. He is responsible for the overall management of the Underwriting/Field Account Executives and development and maintenance of the insurance programs. He is often asked to speak and write on insurance matters for both the telecommunications and insurance industries. He also manages the insurance and risk management needs many of the NTCA members. He has two children that light up his life: Alex and Julianne. When not engaged with his family, he enjoys playing golf, doing anything that involves baseball (even coaching Little League), football (including some coaching for the local Warhawk team) or simply just being outside. He really believes that business and pleasure can mix on the golf course…call him and ask him to test that theory.

Susan “Sue” L. Flanders, AU, CISR

Director of Specialty Lines & Senior Underwriting Manager

Direct: (301) 220-3203
Toll Free: (800) 222-4664 extension 3203
Cell: (301) 974-2053
E-mail: SLF@TelcomInsGrp.com
Sue is the supervisor for the Underwriting Department’s staff and manages the department’s workload to meet internal and external deadlines for both the policyholders and for the carriers. She also oversees the Directors and Officers Liability program for the NTCA members and assists in non-traditional telco-specific program underwriting. She and her husband, Bill, have 3 sons (one who is proudly serving his country in the Army) and 8 grandchildren. Her favorite activities include visiting the kids and grandkids, attending as many Redskins games as possible, camping, hiking and playing with her two Boston Terriers, Gus and Evie.

Julie A. Gogel

Director of Account Executives

Direct/Cell: (812) 660-0326
Toll Free: (800) 222-4664 extension 1057
E-mail: JAG@TelcomInsGrp.com

Julie is our IN resident, living close to Santa Claus…not the actual one, but the small town in IN. She has an Account Executive for Indiana, Kentucky, Tennessee, Missouri, Nebraska, Arkansas, and Louisiana. She also manages all of the Account Executives who “are the face of the organization” in the field. She brings with her a wealth of telecommunications experience. Julie and her husband, Jan, have two daughters, Kyla and Madison. Her favorite activities are watching her daughters play softball, spending time with family and friends, watching sports – “Colts & Yankees”, and reading.

James “Jim” Hummingbird

Account Executive

Direct & Cell: (972) 821-1626
E-mail: JimH@TelcomInsGrp.com

Jim is originally from Oklahoma and moved to Texas in 1979. He has been working in Commercial Insurance for more than twelve years. He is the Account Executive for Texas, Oklahoma, Kansas, New Mexico, and Arizona. He lives in Rockwall, TX with his wife Laurie and has 2 daughters. His oldest daughter, Jordan, is currently playing water polo on Azusa Pacific University Women’s team while youngest daughter, Janelle, is swimming for both high school and club. When not at work, you can find Jim at local swim meets or water polo games. He is an assistant coach for the nation’s only all home school high school water polo team.

Janice Y. Johnson, ACSR, AU

Senior Underwriting/Marketing Technician

Direct: (301) 220-3205
Toll Free: (800) 222-4664 extension 3205
E-mail: JYJ@TelcomInsGrp.com

Janice supports the field and underwriting departments at Telcom, but mostly she works with Jim with all of our Texas policyholders. She is responsible for the creation, application, and processing of marketing and underwriting documents in her assigned area. She is also the key contact for maintaining our agency management system of customer data. She also is one of the folks who works on regulatory compliance for Rural Trust Insurance Company. Janice, who has a few grandbabies, is the only girl in her house; her husband and sons reap the rewards of two of her hobbies—baking and gardening. FYI: If she ever offers you some of her pound cake, make sure you take a BIG piece. In her free time, she also enjoys reading mystery novels.

Brian T. Jordan

Underwriting/Marketing Technician

Direct: (240) 220-5131
Toll Free: (800) 222-4664 ext. 5131
E-mail: BTJ@TelcomInsGrp.com

Brian Jordan has been working in the insurance industry since 1984 when he started at Hanover Insurance Company in Piscataway, New Jersey as a policy checker. After graduating from Kean University in Union, New Jersey he became a Personal Lines Underwriter. He has worked on both the agency, broker and carrier side of the industry. He is responsible for the creation, application, and processing of marketing and underwriting documents in his assigned area, which includes Montana, Kansas, Missouri, Arkansas, and West Virginia. He enjoys playing ping pong and taking cruises with his wife, Robin and son, Brandon. He is extremely passionate about the Dallas Cowboys and his 2012 Black Camaro, Black Betty.

Mark D. King, CPA, CGMA

VP of Accounting & Finance

Direct: (301) 220-3209
Toll Free: (800) 222-4664 extension 3209
Cell: (443) 629-8914
E-mail: MDK@TelcomInsGrp.com

Mark is a member of the Telcom management team, accountable for financial operations and the ongoing development and monitoring of control systems designed to preserve company assets and report accurate results. After graduating from Towson University, he spent 19 years in public accounting with a focus on the insurance industry. Prior to joining Telcom he served as the Chief Financial Officer for a $150 million property and casualty insurance company primarily offering commercial coverages. He is an avid golfer and Baltimore Ravens fan. He and his wife have a son who keeps them busy with soccer practices and games, in addition to their family pets — Golden Doodle and cat.

Rebecca “Beckie” W. Menard, AU, CISR

Senior Underwriting/Marketing Technician

Direct: (301) 220-1081
Toll Free: (800) 222-4664 extension 1081
E-mail: BWM@TelcomInsGrp.com

Beckie provides excellent customer service to all of her accounts and mostly works with Robin and Travis. She is responsible for the creation, application, and processing of marketing and underwriting documents in her assigned area, which includes Alaska, Washington, Oregon, Idaho, California, Nevada, Utah, Wyoming, North and South Dakota, Nebraska, Minnesota, and Wisconsin. In her time away from the Telcom office, Beckie keeps busy with her husband, three children, and granddaughter. Her interests include: bowling, golfing, gardening, reading and being an avid football fan (Baltimore Raven’s Purple Friday works well with our Friday casual days). When she’s not participating or watching sports, she loves to travel and spends most weekends with friends and family at the beach.

Theresa L. Punsalan

Underwriting/Marketing Technician

Cell: (703) 380-8743
E-mail: TLP@TelcomInsGrp.com

Theresa has over 20 years experience selling and servicing all lines of commercial business insurance; most recently in the fields of international, technology, and specialty programs. She is responsible for the creation, application, and processing of marketing and underwriting documents in her assigned area, which includes Virginia, North & South Carolina, and Georgia. She is working on her Association in Risk Management designation. When not working she takes care of 2 children (Bryce and Olivia), 3 if you include the family dog (Brutus) from their home in Charlotte NC. The week is filled with school and outside activities and there is always something to do on the weekend with local fun events. She enjoys Zumba herself and loves to catch a few minutes of reading when possible.

Kathy K. Smith, CIC

Underwriting/Marketing Technician

Direct: (301) 220-3201
Toll Free: (800) 222-4664 ext. 3201
E-mail: KKS@TelcomInsGrp.com

Kathy joined Telcom in May 2016 as an Underwriting/Marketing Technician. She will be assisting the field and underwriting departments with the policy servicing needs for those clients in her assigned territory. While Kathy is new to Telcom, she has over 25 years’ experience in the insurance industry and recently earned her CIC designation. In her spare time, Kathy likes spending quality time with her family, and enjoys boating, camping and taking long walks. Kathy is a DC native and is an avid football fan of the Washington Redskins and the Maryland Terrapins! She lives in Silver Spring, MD with her husband, Frank. They are very proud parents to their two children, Brittany & Ryan. Brittany is a recent graduate of Towson University with a degree in Mass Communications, and Ryan is currently attending the University of Maryland studying Electrical Engineering.

Tisa A. Smith

Underwriting/Marketing Technician

Direct: (301) 220-1083
Toll Free: (800) 222-4664 extension 1083
E-mail: TAS@TelcomInsGrp.com

Tisa joined the Telcom team in 2004, coming with more than 15 years of insurance experience. In addition to her duties as the first-line contact for the Directors and Officers Insurance program, she is also responsible for doing all of the Rating for Rural Trust Insurance Company. She likes to ski, ride motorcycles, read, take long walks, exercise, and watch basketball—whenever possible. While the kids still keep us very busy. Her son has become proficient in cake & her daughter loves volunteering at the animal shelter. She enjoys puppies which is amazing since she was running for her life from the smallest animals. So as they grow, it leaves more time her & her husband to plan trips, work in the yard and other honey do projects she can come up with.

Todd N. Travis, AU

Senior Underwriting/Marketing Technician

Direct: (301) 220-3207
Toll Free: (800) 222-4664 extension 3207
E-mail: TNT@TelcomInsGrp.com

Todd is responsible for the creation, application, and processing of marketing and underwriting documents in his assigned areas, which includes accounts in Pennsylvania, Oklahoma, North & South Carolina, Kentucky, and Tennessee and various other locations. Telcom insureds will come to know Todd as a key contact that bridges the underwriting and marketing efforts of the company. Is there a lighthouse on the East Coast that Todd, his wife, Zee, and their dogs haven’t seen and taken a picture of? Not likely. They have also visited a good amount of lights on the Great Lakes, some in Canada and as far away as Scotland. When they are not tracking down lighthouses, Todd, Zee, and their dogs, Zoey & Shiloh, work in conjunction with the Montgomery County Humane Society fostering dogs and have been able to find forever homes for 5 lucky dogs to date. Todd loves all sports, especially volleyball and was an avid player on several area teams before the ankles and knees informed him recently that he would be better off watching rather than playing. Todd is a huge Buffett, that’s Jimmy Buffett, fan and has attended close to a hundred shows over the years, and as a member of the Chesapeake Parrot Head Club, has participated in many community and charitable events. Ask him about his Show Hat that he wears to the concerts—it’s about 10 pounds of pure fun and has two lighthouses that even light up. His office area is decorated in a nautical theme with lighthouses, palm trees, flamingos, assorted flags and sharks. And, if you stop by on Fridays, odds are that you’ll see him in one of his many Hawaiian shirts even in the dead of winter.

Lana Von Blon

Accounts Payable/Receivable Assistant

Direct: (301) 220-1084
Toll Free: (800) 222-4664 extension 1084
E-mail: LVB@TelcomInsGrp.com

Lana’s primary duties include working with the Accounting team to ensure the accounts payable and receivables are all accounted for. She also handles bank reconciliations, general ledger accounts, expense reports, deposits, and monthly closing timelines. She is also currently attending Howard Community College for a mass communications degree with a focus on business. Her hobbies are hiking, traveling, and baking. Lana is a huge foodie and enjoys trying new restaurants and foods. She’s also a fan of DC sports teams, especially the Redskins and the Nationals. She has an Australian Shepherd, named Sydney, who, along with her rescued kitty, have turned her into a crazy animal lover…as are most of us here at Telcom. She also enjoys hanging out with her friends and spending as much time with her 3 siblings as she can.

Shelly E. Zak

Agency Services Executive

Direct: (301) 220-3206
Toll Free: (800) 222-4664 extension 3206
E-mail: SEZ@TelcomInsGrp.com

Shelly’s primary duties include underwriting file audits, policy checking and issuance, tracking ISO/AAIS/NCCI changes, tracking of regulatory reporting and assisting with various underwriting functions. Her hobbies are sailing, curling, reading and traveling…. while drinking hot tea. Shelly enjoys spending time with her friends and family, often traveling to Michigan to visit.